Upton Tea Imports Reviews
(Rated by 2 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Customer Service4.0
- Return Policy5.0
- Price & Quality5.0
Recent Customer Reviews (2)
Kirk Swiger
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Janina Koch
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Upton Tea Imports Pricing
Samples
starting at $1.00
Shipping
$4.60
Payment Methods
Accepted Payment Options:
Prices for items on Uptontea.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Upton Tea Imports credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Upton Tea Imports Pros & Cons
Pros
1
Variety of Teas: Uptontea.com offers a wide variety of teas, including black, green, oolong, and herbal teas, sourced from various countries like Japan, Taiwan, Korea, Nepal, Indonesia, and Vietnam.
2
Quality and Authenticity: Known for their high-quality and authentic teas, particularly their Tie guan yin oolong tea from Taiwan, which is often hard to find in other places.
3
Fair Pricing: Uptontea.com is praised for its fair pricing, making high-quality teas accessible to a wide range of customers.
4
Customer Service: The company is described as non-snobby and helpful, with a reputation for assisting customers of all levels of tea experience.
5
Sampling Options: They offer samples starting at $1.00, allowing customers to try different teas before making a purchase.
6
Shipping: Flat-rate shipping of $4.60 makes it convenient for customers to order in bulk.
7
Organic Options: Many of their teas are organic, including their Colombian and wellness teas.
8
Wide Selection: Over 400 high-quality loose leaf teas from around the world.
9
Quality: Commitment to sourcing the finest teas.
10
Customer Service: Exceptional service since 1989.
11
Organic and Fair Trade Options: Many organic teas, certified by Baystate Organic Certifiers, as well as a few fair trade certified teas.
12
Tea-Related Accessories: In addition to tea, Upton also sells a few teapots and tea-related accessories.
13
Health and Beauty Benefits: Tea is known for its antioxidants, anti-inflammatory, and anti-aging benefits. Green tea is rich in catechins and polyphenols, phytochemicals which can slow the aging process. Black tea can help reduce puffiness and slow down the appearance of grey hairs. Oolong tea’s strong antioxidants can help repair free-radical damage and provide cognitive support.
CONS
1
Website Navigation: Some customers have mentioned that the new website is less user-friendly compared to the old one.
2
Out-of-Stock Items: Some teas are frequently out of stock, which can be a drawback for customers looking for specific varieties.
Upton Tea Imports Features and Benefits
Features
Variety of Teas
Offers a wide variety of teas, including black, green, oolong, and herbal teas, sourced from various countries like Japan, Taiwan, Korea, Nepal, Indonesia, and Vietnam.
Quality and Authenticity
Known for high-quality and authentic teas, particularly Tie guan yin oolong tea from Taiwan, which is often hard to find elsewhere.
Fair Pricing
Praised for fair pricing, making high-quality teas accessible to a wide range of customers.
Customer Service
Non-snobby and helpful, assisting customers of all levels of tea experience, with exceptional service since 1989.
Sampling Options
Offers samples starting at $1.00, allowing customers to try different teas before making a purchase.
Shipping
Flat-rate shipping of $4.60, convenient for customers to order in bulk.
Organic Options
Many teas are organic, including Colombian and wellness teas, certified by Baystate Organic Certifiers.
Customer Satisfaction Guarantee
All teas and accessories come with a guarantee; if not pleased within 30 days, unused portion may be returned within two weeks for credit or refund.
Return Policy for Mistakes
If a mistake was made, corrected immediately with return shipping reimbursed.
Teapot Warranty
30-day no-fault warranty covering accidental breakage (except microwave/stove use), with replacement, credit, or refund.
Wide Selection
Over 400 high-quality loose leaf teas from around the world.
Organic and Fair Trade Options
Many organic teas certified by Baystate Organic Certifiers, plus a few fair trade certified teas.
Tea-Related Accessories
Sells teapots and tea-related accessories.
Health and Beauty Benefits
Teas provide antioxidants, anti-inflammatory, and anti-aging benefits; green tea rich in catechins and polyphenols, black tea reduces puffiness and grey hairs, oolong repairs free-radical damage and supports cognition.